When you use our expense categorization platform, we collect information that helps us provide and improve our services. We're selective about what we gather and always have a clear purpose for collecting it.
Privacy Policy
At lyserarient, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in plain language and outlines your rights under Australian privacy law.
Last Updated: March 15, 2025
Information We Collect
Personal Information
- Name, email address, and phone number when you create an account
- Payment information processed securely through our payment partners
- Profile information you choose to provide
- Communication preferences and contact history
Financial Data
Our expense categorization service requires access to transaction data. We collect this information only with your explicit consent and use bank-level security measures.
- Transaction descriptions and amounts for categorization
- Account names and basic account information
- Spending patterns to improve categorization accuracy
- Custom categories and rules you create
Contact
Details Transaction Data
Usage
Patterns Communication Records
Payment
Information
How We Use Your Information
We use your information primarily to deliver our expense categorization services and improve your experience. Every use serves a legitimate business purpose that benefits you directly.
Service Delivery
- Automatically categorize your expenses using machine learning
- Generate spending reports and financial insights
- Provide customer support and respond to your inquiries
- Process payments and maintain your account
- Send important service updates and security notifications
Service Improvement
We analyze usage patterns to enhance our categorization accuracy and develop new features. This analysis uses aggregated, anonymized data that cannot identify individual users.
- Improve categorization algorithms and accuracy
- Develop new features based on user needs
- Optimize platform performance and reliability
- Conduct security monitoring and fraud prevention
Information Sharing and Disclosure
We don't sell your personal information to anyone. Period. We only share information in specific circumstances that are necessary for our services or required by law.
Service Partners
We work with carefully selected partners who help us deliver our services. These partners are contractually required to protect your information and can only use it for the specific purposes we authorize.
- Payment processors for secure transaction handling
- Cloud storage providers with enterprise-grade security
- Analytics services that use anonymized data only
- Customer support tools to help us assist you better
Legal Requirements
We may disclose information when required by Australian law or when necessary to protect our users' safety and security.
- Compliance with court orders or legal processes
- Cooperation with law enforcement investigations
- Protection against fraud or security threats
- Enforcement of our terms of service
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. We've made it easy to exercise these rights through your account settings or by contacting us directly.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Restrict Processing
Limit how we use your information while maintaining your account and essential service functionality.
Data Portability
Export your data in a common format to transfer to another service provider if you choose.
Withdraw Consent
Revoke permission for data processing activities that require your consent, though this may affect service availability.
To exercise any of these rights, log into your account settings or email us at info@lyserarient.com. We'll respond within 30 days and verify your identity before processing requests.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security using industry-leading technologies and practices.
Security Measures
- 256-bit SSL encryption for all data transmission
- AES-256 encryption for data storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- SOC 2 Type II compliant infrastructure
- 24/7 monitoring for suspicious activity
Access Controls
We limit access to your personal information to authorized personnel who need it to provide services or support. All staff receive privacy and security training.
- Role-based access controls for all systems
- Regular access reviews and updates
- Mandatory privacy training for all employees
- Secure development practices and code reviews
Data Retention and Deletion
We only keep your information as long as necessary to provide our services and comply with legal requirements. Here's our approach to data retention.
Data Retention Timeline
1
Active Account:
Information retained while your account is
active and for legitimate business
purposes.
2
Account Closure: Most
personal data deleted within 30 days of
account closure.
3
Legal Requirements: Some
records retained for 7 years to comply
with Australian financial regulations.
4
Anonymized Data: Usage
patterns converted to anonymous analytics
with no personal identifiers.
Deletion Procedures
When you request data deletion or close your account, we follow a comprehensive process to ensure complete removal of personal information.
- Immediate removal from active systems and databases
- Deletion from backup systems within 90 days
- Notification to relevant service partners for data removal
- Confirmation of deletion sent to your registered email
International Data Transfers
While we primarily store data within Australia, some of our service partners operate internationally. We ensure all transfers meet Australian privacy standards.
Transfer Safeguards
- Contracts requiring equivalent privacy protection standards
- Regular audits of international service partners
- Data minimization for any international processing
- Encryption requirements for all data in transit
If you have concerns about international data transfers, please contact us to discuss alternative arrangements that may be available.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our services, technology, or legal requirements. We'll always notify you of significant changes.
Notification Process
- Email notification for material changes affecting your rights
- In-app notifications for important updates
- 30-day advance notice for changes requiring new consent
- Updated policy posted on our website with revision date
Continued use of our services after policy updates constitutes acceptance of the changes. If you disagree with updates, you can close your account or contact us to discuss concerns.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions. Our privacy team responds to all inquiries promptly and thoroughly.
Email: info@lyserarient.com
Phone: +61 418 507 282
Mail: Sugarloaf Cir, Palmerston ACT 2913, Australia